Thursday 8 December 2011

TECHNOLOGY FEATURES

         AirAsia has currently adopted information technologies strategically to integrate the operations and coordinate all the business and management functions. The followings are few system implementations that AirAsia has done in its marketing and sales activities as well as operation activity in the value chain.

Computer Reservation System (CRS)
         An integrated web-enabled reservation and inventory system suite powered by Navitaire’s Open Skies Technology. It including all internet facility, call center and airport departure control functionally.
         One unique needs that is highly satisfying with a low cost business implementation model.Apart from that, this system has also help Air Asia airline grow with faster. for example was passenger volume growth from 2 million to 7.7 million in a period of time no more than 2 years.

Enterprise Resource Planning System (ERP)
         Enterprise Resource Planning was one of the systems that powered by Microsoft Business Solution (MBS) which executed by Avanade 's experts in Ma 2005.
     With this technology ERP, Air Asia capable of sustaining process integrity, reduce processing time and others. In other words, this technology helped layout Air Asia administrative system to achieve corporate goals.

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